Help & FAQ

What is GetGMV?+

GetGMV is a mobile-first creation tool that helps social commerce affiliates record clips, generate AI voiceovers and captions, and export polished short-form videos in minutes.

How do I create a video?+

Tap the + button on the bottom tab bar. Record one or more clips with the in-app camera (or pick from your library), then continue to the editor to add voice, music, captions, and overlays. When you're happy, tap Export.

Can I use my own voice?+

Yes. In the editor, choose Voice → Record to capture your own voiceover, or pick from the AI voices for a generated read of your script.

Where are my projects saved?+

Every project is auto-saved to your account. Open the Projects tab to resume editing, duplicate, or export an older project.

How do I link my TikTok account?+

Go to Settings → Connections → TikTok and tap Connect. You'll be sent to TikTok to authorize GetGMV. Once linked you can publish exports directly to your account.

How do I cancel my plan?+

Subscriptions are billed through the App Store. Open iPhone Settings → your name → Subscriptions → GetGMV → Cancel Subscription.

I found a bug or have a feature request.+

We'd love to hear it. Email hello@getgmv.com with as much detail as you can (and a screen recording if possible) and we'll get back to you.

Still need help? Email support